Mike Miller

Managing Partner / Marketing and Operations
Mike was born and raised here in Cleveland, and graduated from St. Ignatius High School in 1973. After graduating from the University of Notre Dame, he started his career at Leo Burnett Advertising in Chicago, one of the world’s largest agencies. He is an experienced entrepreneur and senior-level executive with deep family roots in Cleveland. Prior to working at the Music Box, he worked for the Entrepreneurs EDGE, an economic development non-profit based in Cleveland. Mike has tremendous long-term connections in Greater Cleveland: His grandfather was mayor of Cleveland in the early 1930s, and was instrumental in founding the Cleveland Browns, was past minority owner of Cleveland’s major league baseball team, and owned one of its most historic radio stations, WERE-AM.


Colleen Miller

Managing Partner / Concert Programming
Colleen got her start as a concert promoter back in 1990, booking the venerable (and smoky!) Chicago nightclub, Biddy Mulligan’s. From there, she went on to serve as Concert Director for the Old Town School of Folk Music, Program Director for City Winery Chicago, and founded and directed the Chicago Folk & Roots Festival. Over the decades, she has had the honor of booking the gamut of legendary musicians, from Bill Monroe to Townes Van Zandt to Odetta to Tito Puente. Colleen has launched four new venues over her career, and founded many nifty festivals, large and small.


Michael Greene

General Manager
Michael was born and raised in Cleveland, Ohio. True Ohioan to his core. Cleveland sports fan through good and bad. Michael is just as passionate about putting smiles on people’s faces. Whether it is his background as an executive chef or his role as general manager he excels at making sure to take care of customers and solve problems. In his free time Michael enjoys golfing, billiards, and spending time with his family and pets.

Michael’s hospitality career has spanned over 30 years at places like The Hard Rock Café, Bomb Group, and local favorite Fat Heads Brewery. Michael has a hospitality degree from Le Cordon Bleu.


Michael Coyne

Front of House Manager
Michael is a Cleveland native who attended Willoughby-South High School and Ohio University. He is a veteran of the hospitality industry bringing over 20+ years of experience! He’s looking forward to making your stay at the Music Box as pleasurable as possible. Proud father of 2 sons. Michael’s an avid art collector with an emphasis on printmaking. Fly fishing, hunting and reading take up the rest of his free time. 


Teddy Engelhardt

Front of House Manager
Born and raised in NE Ohio, Ted returned home after living and working in the thriving restaurant & bar scene of Austin, TX for over a decade. He has worn many hats inside the service & hospitality industry over the span of his career. Ted joined the team in the summer of 2022 bringing along years of experience in Front of House operations. A music fan and self-described crossword puzzle enthusiast, Ted likes to spend his time off gallivanting around Cleveland with his 3-legged dog, Priest.


Shannon Hutton

Assistant Floor Manager/Head Host
Shannon has been with the Music Box since opening day, joining the company in July of 2014. Much of her experience comes from her background in the service industry as a busser, server, trainer and head of waitstaff. Her people skills, communication skills, and ability to react and organize quickly are key to the nightly success of Music Box. Shannon is… the hostess with the mostess.


Michael Morris

Production Manager
Michael got his start in the audio visual industry back in 2010. Fresh out of high school, he was hired on to a local company in Southeast Texas as a system installer and live event technician. After becoming a lead installer and running sound for multiple venues across town, he made his way up to Ohio. His experience in a variety of live settings makes him an ideal fit for his position at Music Box. Being a musician himself, he has a passion for live events and strives to make each show memorable for everyone involved.


Ashley Davis

Marketing Manager
Ashley joined our team in April of 2022. She graduated at the start of summer in 2021 with a BS in Marketing from Southern New Hampshire University. She comes with a background of music industry experience working with some of the biggest names in Christian and Country music. She worked as a marketing assistant for the Wolstein Center at Cleveland State University for two years. She assisted in maintaining social media, in-house marketing, and photography of all events that came through the venue. She worked as a Live Nation Guest Service Ambassador for Blossom Music Center during their 2021 season as well as joining the box office staff at Playhouse Square. Ashley also held a summer internship in 2022 with the Akron Rubberducks on their Promotions team and hopes to continue working in sports and/or live entertainment.


Jewel Debevec

Box Office Manager
Jewel brings over 12 years of live event experience to the Music Box and has done everything from managing merch sales and artist hospitality, to handling show financials and house operations. As a native of Northeast Ohio she has worked at several venues including House of Blues, Hard Rock, and MGM and has managed events for acts such as Alicia Keys, Steven Tyler, Ringo Starr, and Sammy Hagar. Jewel is a proud cat mom to two rescue fur babies and on her days off she can be found hiking, reading, or playing dungeons and dragons.


Terry Harris

Accounting Manager
Terry joined the team in November 2016. She possesses a strong background in restaurant accounting, inventory, and payroll. She continues to grow in knowledge of all the various components that make the Music Box tick. Terry is a key behind-the-scenes player who ensures the Music Box continues to run smoothly.


Michele Burk

Accounting Assistant
Michele has an extensive background in all phases of accounting. She brings 15 years of Accounting experience from the Cuyahoga County Board of Developmental Disabilities. The support Michele provides is integral for day-to-day activities that the Music Box needs to run smoothly and efficiently. Michele believes that her work is a reflection of herself so she strives to maintain the highest level of integrity and standards.


Lauren Markham

Director of Corporate and Charitable Events
After graduating from Tri-C with an Event Planning degree, Lauren has worked in top-rated event venues all over Northeast Ohio since 2014. She joined the Music Box team in April of 2021, bringing her passion, professionalism, and organization to hundreds of corporate and private events. She loves the feeling of making a client’s dreams for events come to fruition.


William Sherman

Director of Social Events
William is a 20-year veteran of the Events and Wedding Industry who brings bring an impressive skill set and exceptional service to the Music Box. He has a strong background in catering, event planning and design including positions with the Cleveland Museum of Art, the Conservancy for Cuyahoga Valley National Park, and Event Source and has produced events ranging from intimate dinners to large-scale fundraising galas! William brings a Bachelor of Arts degree from New York University and he’s looking forward to working with you on your next event.


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