Staff

Mike Miller

Managing Partner / Marketing and Operations
Mike was born and raised here in Cleveland, and graduated from St. Ignatius High School in 1973. After graduating from the University of Notre Dame, he started his career at Leo Burnett Advertising in Chicago, one of the world’s largest agencies. He is an experienced entrepreneur and senior-level executive with deep family roots in Cleveland. Prior to working at the Music Box, he worked for the Entrepreneurs EDGE, an economic development non-profit based in Cleveland. Mike has tremendous long-term connections in Greater Cleveland: His grandfather was mayor of Cleveland in the early 1930s, and was instrumental in founding the Cleveland Browns, was past minority owner of Cleveland’s major league baseball team, and owned one of its most historic radio stations, WERE-AM.

Colleen Miller

Managing Partner / Concert Programming
Colleen got her start as a concert promoter back in 1990, booking the venerable (and smoky!) Chicago nightclub, Biddy Mulligan’s. From there, she went on to serve as Concert Director for the Old Town School of Folk Music, Program Director for City Winery Chicago, and founded and directed the Chicago Folk & Roots Festival. Over the decades, she has had the honor of booking the gamut of legendary musicians, from Bill Monroe to Townes Van Zandt to Odetta to Tito Puente. Colleen has launched four new venues over her career, and founded many nifty festivals, large and small.
 

Tom Makar

Executive Chef
Tom is a culinary professional with over 27 years of experience in fine dining, hotels, and large catering companies. When he’s not in the kitchen, he loves to spend time with his daughter, going on adventures, and releasing his inner rock star by attending great concerts and getting as close to the stage as possible.
 
 
 

Michael Greene

General Manager
Michael was born and raised in Cleveland, Ohio. True Ohioan to his core. Cleveland sports fan through good and bad. Michael is just as passionate about putting smiles on people’s faces. Whether it is his background as an executive chef or his role as general manager he excels at making sure to take care of customers and solve problems. In his free time Michael enjoys golfing, billiards, and spending time with his family and pets.

Michael’s hospitality career has spanned over 30 years at places like The Hard Rock Café, Bomb Group, and local favorite Fat Heads Brewery. Michael has a hospitality degree from Le Cordon Bleu.
 

William Sherman

Director of Social Events
William is a 20-year veteran of the Events and Wedding Industry who brings bring an impressive skill set and exceptional service to the Music Box. He has a strong background in catering, event planning and design including positions with the Cleveland Museum of Art, the Conservancy for Cuyahoga Valley National Park, and Event Source and has produced events ranging from intimate dinners to large-scale fundraising galas! William brings a Bachelor of Arts degree from New York University and he’s looking forward to working with you on your next event.

Marissa Dawkins

Social Events Manager
Marissa graduated from Kent State University in 2015 with a Business degree. At that time, she began a career in business development and marketing at GBS Corp. and later became an Account Manager. In 2019, Marissa combined her passion for planning and weddings and took a role as an Assistant Coordinator at Kirkbride’s Wedding Planning and Design. Her strong skillset and love for the industry led her to become an Event Coordinator at ThornCreek Winery & Gardens in 2020. In 2021 she was promoted to Director of Sales and Private Events at ThornCreek. With over 140 private events under her belt, including weddings, showers, birthday parties, corporate events, etc. she is an asset to the team at Music Box. She intends to use her detail-oriented personality and passion for fulfilling peoples dream to further provide the best possible client experience!
 

Lauren Markham

Director of Corporate and Charitable Events
After graduating from Tri-C with an Event Planning degree, Lauren has worked in top-rated event venues all over Northeast Ohio since 2014. She joined the Music Box team in April of 2021, bringing her passion, professionalism, and organization to hundreds of corporate and private events. She loves the feeling of making a client’s dreams for events come to fruition.
 
 

Shaun Malone

Box Office Manager
Shaun joined the Music Box team in July 2023. He has more than 15 years of experience in the music industry, with a track record of producing hundreds of successful events in Northeast Ohio. Shaun’s background as an event planner and talent promoter has led him to build companies, events, and brands that are well-known in the Cleveland music scene. In his spare time, Shaun enjoys hiking and skateboarding with his dogs Everly and Butters. He is excited to utilize his expertise to deliver exceptional experiences for Music Box attendees.
 
 

Shannon Hutton

Assistant Floor Manager/Head Host
Shannon has been with the Music Box since opening day, joining the company in July of 2014. Much of her experience comes from her background in the service industry as a busser, server, trainer and head of waitstaff. Her people skills, communication skills, and ability to react and organize quickly are key to the nightly success of Music Box. Shannon is… the hostess with the mostess.
 
 
 

Michael Morris

Production Manager
Michael got his start in the audio visual industry back in 2010. Fresh out of high school, he was hired on to a local company in Southeast Texas as a system installer and live event technician. After becoming a lead installer and running sound for multiple venues across town, he made his way up to Ohio. His experience in a variety of live settings makes him an ideal fit for his position at Music Box. Being a musician himself, he has a passion for live events and strives to make each show memorable for everyone involved.
 

Ashley Davis

Marketing Manager
Ashley joined our team in April of 2022. She graduated at the start of summer in 2021 with a BS in Marketing from Southern New Hampshire University. She comes with a background of music industry experience working with some of the biggest names in Christian and Country music. She worked as a marketing assistant for the Wolstein Center at Cleveland State University for two years. She assisted in maintaining social media, in-house marketing, and photography of all events that came through the venue. She worked as a Live Nation Guest Service Ambassador for Blossom Music Center during their 2021 season as well as joining the box office staff at Playhouse Square. Ashley also held a summer internship in 2022 with the Akron Rubberducks on their Promotions team and hopes to continue working in sports and/or live entertainment.
 

Michele Burk

Accounting Assistant
Michele has an extensive background in all phases of accounting. She brings 15 years of Accounting experience from the Cuyahoga County Board of Developmental Disabilities. The support Michele provides is integral for day-to-day activities that the Music Box needs to run smoothly and efficiently. Michele believes that her work is a reflection of herself so she strives to maintain the highest level of integrity and standards.