Privacy Policy

General Refund Policy

Due to the exclusive nature of the shows hosted by the Music Box Supper Club, all ticket sales are final.

Refund Policy for Canceled Events

Artists and programs are subject to change. If an artist or show is canceled for any reason, all ticket holders will be notified by email and a full refund will be provided.

Ticketing & Site Privacy Policy

Music Box Supper Club complies with the privacy laws and regulations of the United States of America. This privacy notice describes the privacy policy associated with the Music Box Supper Club’s website. Except as set forth in this privacy notice, Music Box Supper Club’s will not share personal information about you with anyone. By interacting with the Music Box Supper Club web site, you agree to accept the practices described in this privacy notice.


1. Information Collection

A. Information You Give Us

Music Box Supper Club receives and stores any information you choose to enter on the Music Box Supper Club website, or provide us in any other way, such as by telephone or by email. This information may include your name, address, email address and/or telephone number. We also collect from you certain information such as your credit card number and billing address when you order products through the Music Box Supper Club website.

B. Automatic Information

Certain applications in Music Box Supper Club web site invoke a standard feature found in web browser software called “cookies.” Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser to enable our systems to recognize your browser, track the progress of e-commerce transactions and to allow you to move from one page to the next without having to re-enter personal order information.

We do not use or share information transferred through cookies with third parties for marketing or other purposes. Although most web browsers automatically accept cookies, you can change the configuration of your browser to prevent this from occurring. Of course, we recommend that you leave cookies “turned on” so that we can offer you more personalized service.

2. Use of Information Collected

A. Email
  • If you bought a ticket, you will be added to certain mailings by Music Box Supper Club for future concerts and events.
B. Sharing With Third Parties
  • General: If we request demographic information, we will not share information about you as an individual with any other entity. If we do share demographic information with third parties, we will give them aggregate information only.
  • Agents and Service Providers: Music Box Supper Club engages other companies and individuals to perform services on our behalf. Examples of these services include processing credit card payments, providing order fulfillment and customer services, sending postal mail and email to you, and analyzing data. While these agents and service providers may have access to your personal information in connection with the performance of services for Music Box Supper Club, they may not use such information for any purpose other than providing such services to Music Box Supper Club.
  • Protection of Music Box Supper Club and Others: We release account and other personal information when we believe release is appropriate to comply with law; enforce or apply our User Agreement; or protect the rights, property, or safety of Music Box Supper Club, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
  • Business Transfers: As we continue to develop our business, we might sell all or certain of our assets. In such transactions, your personal information may be one of the transferred business assets.

3. How Secure is Information About Me?

Music Box Supper Club works to protect the security of your information during transmission by using Secure Sockets Layer (“SSL”) software, which encrypts information you input. If you make a purchase via the Music Box Supper Club website, we will use your credit card number only to process your payment and will not use it for marketing purposes. For reasons of security, credit card information is not stored on our web server. We will retain order information for our records, but this information is never shared with third parties.

4. Links

Music Box Supper Club is committed to protecting your privacy; however, this privacy notice applies only to the information collected via the Music Box Supper Club website. If you came to the Music Box Supper Club website from any other website, or if you link to another site from the Music Box Supper Club website (you can check where you are by checking the URL in the location bar on your browser), please be sure that you review the privacy policy of that site, as it may differ from ours.

5. Children

We do not knowingly collect personal information from any children under 13. Any portion of the Music Box Supper Club web site intended for children under 13 will not request any personal information

6. Conditions of Use, Notices and Revisions

If you choose to interact with the Music Box Supper Club website, your visit and any dispute over privacy is subject to this privacy notice. Our business changes constantly. Accordingly, this notice may change, and use of information that we gather now is subject to the privacy notice in effect at the time of use. You should check the Music Box Supper Club website periodically to see recent changes.

7. How to Contact Us

If you have any questions about this Privacy Policy or our information-handling practices, or if you would like to request information about our disclosure of personal information to third parties for their direct marketing purposes, please contact us by email or postal mail as follows:

Music Box Supper Club
1148 Main Avenue
Cleveland Ohio 44113


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