Staff

Mike Miller

Managing Partner / Marketing and Operations
Mike was born and raised here in Cleveland, and graduated from St. Ignatius High School in 1973. After graduating from the University of Notre Dame, he started his career at Leo Burnett Advertising in Chicago, one of the world’s largest agencies. He is an experienced entrepreneur and senior-level executive with deep family roots in Cleveland. Prior to working at the Music Box, he worked for the Entrepreneurs EDGE, an economic development non-profit based in Cleveland. Mike has tremendous long-term connections in Greater Cleveland: His grandfather was mayor of Cleveland in the early 1930s, and was instrumental in founding the Cleveland Browns, was past minority owner of Cleveland’s major league baseball team, and owned one of its most historic radio stations, WERE-AM.

Colleen Miller

Managing Partner / Concert Programming
Colleen got her start as a concert promoter back in 1990, booking the venerable (and smoky!) Chicago nightclub, Biddy Mulligan’s. From there, she went on to serve as Concert Director for the Old Town School of Folk Music, Program Director for City Winery Chicago, and founded and directed the Chicago Folk & Roots Festival. Over the decades, she has had the honor of booking the gamut of legendary musicians, from Bill Monroe to Townes Van Zandt to Odetta to Tito Puente. Colleen has launched four new venues over her career, and founded many nifty festivals, large and small.
 

Catie Heald

Assistant General Manager
Catie Heald joins the Music Box team with over fifteen years of experience in hospitality, events, and management. Like many, she got her start as a busser, working in a fine-dining steakhouse. Prior to moving into management roles, Catie held many front-of-house positions. Her passion for events and venue work started and expanded with many locations in Northeast Ohio including Gervasi Vineyard, Portage Country Club, ThornCreek Winery & Gardens, and Sawmill Creek Resort where she worked as Director of Banquets. She has previously worked with our Social Events Manager & Producer, Marissa Dawkins, and our Director of Corporate & Charitable Events, Lauren Markham. The Music Box is thrilled to welcome her aboard with her many years of experience and skills!
 
 

Dennis Devies

Executive Chef
After a successful stint with Catanese Seafood where he learned a lot visiting dozens of kitchens around Cleveland, Chef Dennis Devies returns to the Music Box as Executive Chef, just in time for the our 10 Year Anniversary celebration. Dennis brings with him his secret-recipe braised short rib, along with his granny’s salad dressing, and many other Music Box favorites. Expect a return of favorites like his Lake Erie Perch, Baked Walleye, and Calamari appetizer. Chef Dennis attended the Pennsylvania Institute of Culinary Arts. He was the Executive Sous Chef at Brookside Country Club in Canton and also spent six years in the Caribbean working closely with chef/owner David Kendrick, developing amazing dishes that always worked great for the Music Box. Chef Dennis is a live music aficionado with a razor sharp wit and charming personality. We’re very excited to have him back on board!
 

Ashley Billey

Sous Chef
Ashley is a born and bred Clevelander with 15+ years of experience in the culinary industry. She grew up in Rocky River and attended the Le Cordon Bleu school for culinary arts in Pittsburgh in 2006. After graduating Summa cum Laude and salutatorian she spent time working with Parkhurst Dining Services in downtown Cleveland. Five years later, she moved on to Jack Casino at their inception in 2012, starting as a line cook and quickly working her way up to Sous Chef. She has also worked with the Cleveland Museum of Art on large scale events as well as private in-home catering with Culinary Occasions. Ashley has always maintained a high level of professionalism and passion for the business. She takes pride in sharing her knowledge with those around her to uplift the team she is working with to excellence and looks forward to bringing her expertise in banquet and wedding service as well as classic technique and attention to detail to the Music Box Supper Club.
 

William Sherman

Director of Social Events
William is a 20-year veteran of the Events and Wedding Industry who brings bring an impressive skill set and exceptional service to the Music Box. He has a strong background in catering, event planning and design including positions with the Cleveland Museum of Art, the Conservancy for Cuyahoga Valley National Park, and Event Source and has produced events ranging from intimate dinners to large-scale fundraising galas! William brings a Bachelor of Arts degree from New York University and he’s looking forward to working with you on your next event.

Marissa Dawkins

Social Events Manager
Marissa graduated from Kent State University in 2015 with a Business degree. At that time, she began a career in business development and marketing at GBS Corp. and later became an Account Manager. In 2019, Marissa combined her passion for planning and weddings and took a role as an Assistant Coordinator at Kirkbride’s Wedding Planning and Design. Her strong skillset and love for the industry led her to become an Event Coordinator at ThornCreek Winery & Gardens in 2020. In 2021 she was promoted to Director of Sales and Private Events at ThornCreek. With over 140 private events under her belt, including weddings, showers, birthday parties, corporate events, etc. she is an asset to the team at Music Box. She intends to use her detail-oriented personality and passion for fulfilling peoples dream to further provide the best possible client experience!
 

Lauren Markham

Director of Corporate and Charitable Events
After graduating from Tri-C with an Event Planning degree, Lauren has worked in top-rated event venues all over Northeast Ohio since 2014. She joined the Music Box team in April of 2021, bringing her passion, professionalism, and organization to hundreds of corporate and private events. She loves the feeling of making a client’s dreams for events come to fruition.
 
 

Michael Morris

Production Manager
Michael got his start in the audio visual industry back in 2010. Fresh out of high school, he was hired on to a local company in Southeast Texas as a system installer and live event technician. After becoming a lead installer and running sound for multiple venues across town, he made his way up to Ohio. His experience in a variety of live settings makes him an ideal fit for his position at Music Box. Being a musician himself, he has a passion for live events and strives to make each show memorable for everyone involved.
 

Ashley Davis

Marketing Manager
Ashley joined our team in April of 2022. She graduated at the start of summer in 2021 with a BS in Marketing from Southern New Hampshire University. She comes with a background of music industry experience working with some of the biggest names in Christian and Country music. She worked as a marketing assistant for the Wolstein Center at Cleveland State University for two years. She assisted in maintaining social media, in-house marketing, and photography of all events that came through the venue. She worked as a Live Nation Guest Service Ambassador for Blossom Music Center during their 2021 season as well as joining the box office staff at Playhouse Square. Ashley also held a summer internship in 2022 with the Akron Rubberducks on their Promotions team and hopes to continue working in sports and/or live entertainment.
 

Jennifer Olic

Accounting Manager
Jennifer has 30+ years of experience in the restaurant and hospitality field working in operations and on the administration side of the business. She holds a bachelor’s in Hospitality Management from the University of Nevada, Las Vegas. Born in nearby Lakewood, she has lived in Texas, Arizona, Nevada, and California, but found her way back to Lakewood in 2005, where she and her husband have lived ever since. Joining the Music Box staff in January of 2024, she is a music enthusiast who is happy to be part of a team that is dedicated to great entertainment and great service! In her spare time, she loves going on walks with her daughter, visiting local bars and restaurants with friends, reading a good fiction novel, and jamming out to Prince.
 
 

Jackie Ward

Box Office Manager
Jackie joined the Music Box team in January of 2024. She graduated from Saint Joseph’s University in Philadelphia in 2023 with a degree in Entertainment Marketing. She worked for major companies like Live Nation, AEG, and Sherwin Williams throughout her time in school, but the Music Box is her first full time position. Jackie is drawn to anything that involves music and performing, so she is very excited to be able to be working full time in an environment that revolves around it. Her role at The Music Box is focused heavily on ticketing and customer service and her goal is to make sure every experience at the venue is as smooth and pleasant as possible.